Our Mission
Our pet counselors are dedicated to matching the right pet with the right customer and meeting the needs of both.
To our customers who already have pets we are dedicated to enhancing their knowledge and enjoyment of the human animal bond.
To our customers who already have pets we are dedicated to enhancing their knowledge and enjoyment of the human animal bond.
Our Petland stores are not your average pet store!
1. Our number one priority at Petland is the care and love that the pets in our store receive while they are with us waiting to meet their life-long family. We start that process by selecting only the highest quality, healthy pets for our stores. We provide an immaculately clean, safe environment for our pets under the direction of animal care experts and licensed veterinarians. We provide extensive training to our staff of Animal Care Technicians to ensure that our pets receive all the love and care possible..
2. A close second, our number 2 priority is the care of our customers. We know our customers want to shop in a clean, comfortable store with beautiful, healthy pets and professional, knowledgeable, neatly groomed pet counselors that strive to make every customer's visit to Petland an extraordinarily wonderful experience. We only hire the best at Petland; once you become a Petland Team Member we are dedicated to ensuring your success through extensive training. We recognize our successful Team Members for their ability to provide an excellent level of customer service and pet care.
3. Our third priority is to be an asset to the communities we so proudly operate in and the pet community as a whole. Petland's numerous programs such as Pets For A Lifetime, Discounted Spay and Neuter Programs, Pet Safety and many other valuable efforts are all about giving back to the communities.
1. Our number one priority at Petland is the care and love that the pets in our store receive while they are with us waiting to meet their life-long family. We start that process by selecting only the highest quality, healthy pets for our stores. We provide an immaculately clean, safe environment for our pets under the direction of animal care experts and licensed veterinarians. We provide extensive training to our staff of Animal Care Technicians to ensure that our pets receive all the love and care possible..
2. A close second, our number 2 priority is the care of our customers. We know our customers want to shop in a clean, comfortable store with beautiful, healthy pets and professional, knowledgeable, neatly groomed pet counselors that strive to make every customer's visit to Petland an extraordinarily wonderful experience. We only hire the best at Petland; once you become a Petland Team Member we are dedicated to ensuring your success through extensive training. We recognize our successful Team Members for their ability to provide an excellent level of customer service and pet care.
3. Our third priority is to be an asset to the communities we so proudly operate in and the pet community as a whole. Petland's numerous programs such as Pets For A Lifetime, Discounted Spay and Neuter Programs, Pet Safety and many other valuable efforts are all about giving back to the communities.
Why Petland?
We have built our reputation - since 1967 - helping thousands of families adopt new pets into their homes. We are committed to making your new relationship with your pet the best that it can be.
• Our staff receives intensive training
• We have the best husbandry program in the market, healthier pets.
• We have the most comprehensive guarantees in the market.
• Our staff receives intensive training
• We have the best husbandry program in the market, healthier pets.
• We have the most comprehensive guarantees in the market.
The Pet Counselor
We are proud of our Pet Counselors, they receive ongoing training, and they love what they do. It is this aspect as well as product quality, selection and a real love of animals that gives Petland it's reputation. A major focus of our Pet Counselors is to educate people about pets. This information assists customers in making informed choices that improves the quality of the their lives and the lives of their pets.
Why a Petland puppy?
Adopting a puppy can be one of the most joyful experiences of your life. That's why we're here.
Petland puppies must meet standards before they can become Petland puppies.
Our Program:
• A Petland puppy is provided with significant veterinarian care and vaccinations before it is placed in your home.
• We use high quality food.
• We weigh them daily and take their temperatures often.
•We groom each puppy daily; including bathing, nail trimming and brushing
• Socialization with adults and children including lots of play.
• Daily Exercise.
Your Benefits:
1. Petland offers many different breeds, we will help match you with the right breed for your personality and lifestyle.
2. Petland puppies go home with a complimentary first veterinary exam.
3. We provide a Health Certificate, and the vaccines up to date.
4. Our Puppies come with a Microchip ready for activation
5. 3 Generations Pedigree.
6. Registration Papers.
7. Petland provides all customers with a comprehensive one (1) year extended warranty with their puppy.
8. Pets for a Lifetime Resources Kit (with a training video)
Petland puppies must meet standards before they can become Petland puppies.
Our Program:
• A Petland puppy is provided with significant veterinarian care and vaccinations before it is placed in your home.
• We use high quality food.
• We weigh them daily and take their temperatures often.
•We groom each puppy daily; including bathing, nail trimming and brushing
• Socialization with adults and children including lots of play.
• Daily Exercise.
Your Benefits:
1. Petland offers many different breeds, we will help match you with the right breed for your personality and lifestyle.
2. Petland puppies go home with a complimentary first veterinary exam.
3. We provide a Health Certificate, and the vaccines up to date.
4. Our Puppies come with a Microchip ready for activation
5. 3 Generations Pedigree.
6. Registration Papers.
7. Petland provides all customers with a comprehensive one (1) year extended warranty with their puppy.
8. Pets for a Lifetime Resources Kit (with a training video)
Responsible Pet Ownership
Every year thousands of unplanned and unwanted puppies and kittens are born. We recommend having your pet spayed or neutered. Ask for our free brochure on this important subject. If you would prefer to adopt a pet from the local shelter, we will be happy to refer you. No matter where you adopt your pet, we will be proud to counsel and assist you.
Petland Crystal Lake
6126 Northwest Hwy.
Crystal Lake, IL 60014
(The Commons of Crystal Lake)
Phone: 815-455-5479
Fax: 815-455-5687
Store Hours: Monday - Saturday 11:00 am - 7:00 pm , Sunday 11:00 am -5:30 pm
6126 Northwest Hwy.
Crystal Lake, IL 60014
(The Commons of Crystal Lake)
Phone: 815-455-5479
Fax: 815-455-5687
Store Hours: Monday - Saturday 11:00 am - 7:00 pm , Sunday 11:00 am -5:30 pm